CallTrackingMetrics Overview

What is CallTrackingMetrics?

CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns generate leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and chat tools. More than 100,000 users worldwide trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams.

Product Description

CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics’ software identifies the marketing channels that generate leads, converted them into sales, and provides all the routing and analytics tools the business needs to make the most of every call.