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AI-based lead scoring, email, activity capture, and more.

crm software



Entry Level Price: $0 per user per month

Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and for enterprises.

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FreshSales CRM Overview

What is FreshSales CRM?

Freshsales appears with a built-in phone powered by Freshcaller which allows direct calling with a single click on a contact’s number. Users can set up buy local numbers, allow call recording, and set up IVRs in a matter of seconds. Users can also add data, schedule tasks, as well as obtain appointments.

The 360-degree design provides users with in-depth client insights on prospects that enable users to organize relevant communications and keep track of touch points using the activity timeline. Freshsales receives data and segments activities based on a contact’s behaviour. Users can get perspective on leads with forwarding lead scoring, and prioritize critical follow-ups.

  • Customization: Set-up Freshsales your way personalize your record to reflect your company terminology, design and edit fields across modules, and more.
  • Productivity: Increase sales productivity with real-time notifications, easy data import, and the path to relevant information in one spot.
  • Communication: Engage with your leads across channels— email, call, and SMS straight from Freshsales CRM.
  • Collaboration: No more functioning in silos—collaborate with teammates on projects, from inside Freshsales.
  • Insights: Leverage real-time insights to influence your conversations. Know more about your leads and their buying intention, and view all this erudition in one place
  • Automation: No more spending time on ordinary manual work. Freshsales benefits you automate your sales method to make sure your time is consumed in the best way.
  • Pipeline Management: Quickly reflect all your deals across multiple pipelines and comprehensive actions right from the sales module.
  • Reporting: Probe team performance and dig down into your sales numbers, reps, and campaigns. Generate reports to find out how your sales methods can be your best practices.
  • Security: Restrict account access from anonymous domains and keep an eye on adjustments made across the account.
  • Mobile app: Close deals on the go! With the Freshsales iOS and Android application, send emails, make calls, get real-time notifications, and transfer records across platforms, wherever you are.

Company Website

Freshsales CRM



Freshsales Community




+1 (866) 832-3090

HQ Location

San Mateo, CA

LinkedIn® Page

Linkedin Page
3,457 employees

Languages Supported

Latvian, Catalan, Czech, Danish, German, Estonian, Finnish, French, Indonesian, Ukrainian, Hebrew, Hungarian, Italian, Arabic, Japanese, Korean, Norwegian, Polish, Portuguese, English, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), Dutch,

FreshSales CRM Videos

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FreshSales CRM Downloads


SaaS Products examined by project personnel, managers, users, customers, user representatives, or other interested parties for comment or approval. Reviews of Freshsales CRM Software based on user ratings and social data.