SAP CRM Overview

What is SAP CRM?

SAP CRM implements marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

SAP Client Experience and SAP Cloud Platform implement a vital blend of power, trust, and speed to deliver a seamlessly attached end-to-end experience.

• Analyze complex integrations for any size company by connecting on-premise and cloud applications, as well as cloud to cloud, with 150+ prebuilt connectors
• Combine and extend enterprise SAP Customer Experience cloud applications with SAP Cloud Platform Extension Factory or Kyma open-source project designed natively on Kubernetes
• Leverage prebuilt applications by SAP’s partner ecosystem to get lighted quickly

Product Description

SAP CRM can assist you better engage with your clients in person, online, or via a mobile. Hold true 360 customer insight – from interaction history to social media opinions.