Zendesk Sell CRM Overview

What is Zendesk Sell CRM?

Legacy sales administration tools are often clunky and hard to use, but Zendesk Sell is straightforward and designed to keep agents selling. Sell dumps the friction from sale updates, so reps and executives are always able to access, analyze, and collaborate on appropriate deal data.

Sales tools built for salespeople: Your sales agents didn’t get hired to deal with complicated software. Zendesk Sell is comfortable and designed to hold agents selling. Sell eliminates the friction from deal updates so your organization can always access, analyze, and collude on relevant deal data.

• Turn conversations into conversions: Sell provides agents access to combine tools that implement the full context of a client account. This keeps them in the loop and enables them to capitalize on possibilities. For example, when a support ticket transforms into questions about new service, the lead can be given off to sales. Keeping trail is easy because data acquisition is automated, so agents and operators can stay on the same page.
• Swing into action: Always hold eyes into what’s going on with the sales pipeline. Sell executes it easy to hold your team concentrated on the highest value leads and opportunities without worrying about daunting organizational tasks. You can develop and maintain a pipeline that aligns with your company so your reps can prioritize your clients and prospects.
• Just a few clicks do the trick: Make calls, send emails, plan meetings, and view deal history all from one place—without logging everything by round. With Sell, you get Bright Lists to assist you segment and filter your contacts and deals in real-time so that you can stay prepared and spot possibilities. When it comes time to secure deals, you can do it anywhere, because Sell provides you with the ability of a desktop sales tool in your hand, even when you’re offline.
• Plays well with others: We understand that you use other tools to keep things working smoothly. Whether you want to pursue campaigns through Mailchimp or view the status of records in Pandadoc, all the data you need is added to Sell. You can also build your apps using the Zendesk Apps framework.
• Drive the action with data: Trail every interaction with every client, and turn that information into reports that help analyze and forecast your game. With Sell, you get drag-and-drop dashboards, as well as 30+ out-of-the-box reports for imagining, understanding and communicating with your data.